THE IMPACT OF ORGANIZATIONAL TRUST UPON PROCESS INNOVATION THROUGH PATH OF ABSORPTIVE CAPACITY

Abstract

The aim of current study was to examine how absorptive capacity functions as mediator amid organizational trust and Process innovation. Employee information was gathered and basic linear and multiple regression analysis were used to further examine the data. The findings support hypothesis that organizational trust influences process innovation via absorptive capacity. The conditional indirect impact model demonstrates how absorptive ability mediates indirect link between organizational trust and process innovation. The cross-sectional design of this study was its main drawback. To deepen their understanding of the significance of organizational trust, researchers in human resource management should work to expand and imitate findings using multi-wave data. This is first example to demonstrate how absorptive capacity might affect organizational trust, which in turn can drive process innovation. The study offered significant results that helps in reaching the desired conclusions and offering certain recommendations to policymakers and future researchers in order to revisit their research regarding the issues under consideration.