THE RELATIONSHIP OF ORGANIZATIONAL INCIVILITY AND STUDENTS PERFORMANCE AT HIGHER LEVEL

Abstract

The aim of this study is to examine the relationship between organizational incivility and student performance at higher education levels, focusing on three universities in Multan. The aim is to understand the extent to which organizational incivility influences the students' academic outcomes. In this regard, a quantitative approach was employed, by utilizing a structured questionnaire administered to 250 students across the selected universities. The statistical analyses, including the chi-square test, mean, and standard deviation, that were used to examine the data, providing insights into the association between organizational incivility & student performance. The study addresses the gap in literature by exploring the macro-level impact of organizational rudeness within broader societal dynamics. The results of this study are expected to provide useful insights for both academic and practical applications. Thus, the survey reveals pervasive lack of civility in classrooms, underscoring the importance of effective communication and regulation. Hence, this highlights the influence of individual and parental elements upon the student conduct, providing valuable insights into how the organizational rudeness affects the academic success of students at the higher level.